Animal Care Attendant

About the Role

You'll be at the heart of a busy emergency and referral hospital, working alongside Registered Veterinary Technicians and Emergency Veterinarians to deliver compassionate patient care when it matters most. Every shift brings variety—from patient support to client communication to light administrative tasks. Schedules are planned one month in advance, giving you real predictability and the chance to actually enjoy your time off.

This is entry-level work that leads somewhere. The hospital invests in your growth with continuing education opportunities and a supportive learning environment. You're not just cleaning cages; you're part of a clinical team that values your contributions and treats you like it.

Key Responsibilities

• Assist veterinarians and RVTs with patient care, including hands-on support and monitoring
• Communicate with clients to provide updates, answer questions, and offer reassurance during stressful moments
• Handle billing, payments, and light administrative work
• Maintain a clean, safe, and welcoming facility for patients and their owners
• Support the team across multiple duties—flexibility and adaptability are valued here

Requirements

• Ontario Secondary School diploma or equivalent
• Minimum 1 year of veterinary hospital experience
• Comfort working overnights, weekends, holidays, and 12-hour shifts
• Strong client communication and teamwork skills
• Ability to lift up to 50 lbs regularly
• Genuine passion for helping animals and their owners

Benefits

• Base pay: CA$18.00–CA$23.00/hour, plus overtime when applicable
• Health and dental benefits with premiums covered 100% by the hospital
• RRSP matching program with employer contribution
• Paid vacation earned within your first year
• Continuing education opportunities and professional development support
• Secure underground parking included
• Employee pet discounts
• Vision care coverage
• Uniform allowance provided
• Access to advanced diagnostic equipment (digital x-ray, ultrasound, IDEXX in-house analyzers, multi-parameter monitoring, and more)
• Supportive, collaborative team culture with regular social events and a dedicated culture ambassador
• Community involvement: Support for local animal rescues and Toronto/Mississauga Animal Services; participation in blood donor clinics

About the Practice

The Veterinary Emergency and Referral Hospital of West Toronto is a state-of-the-art facility dedicated to after-hours emergency and specialty care. Part of the Ethos Veterinary Health network—a premier group of over 140 specialty and emergency hospitals across North America caring for nearly 2 million pets annually—this practice combines cutting-edge technology with genuine compassion. The team practices high-quality medicine while delivering exceptional customer service, and they're committed to creating a fun, inviting workspace where your skills are fully utilized and work-life balance is real.

Mississauga offers an excellent quality of life for healthcare professionals and their families: proximity to the Greater Toronto Area's urban amenities, excellent schools and neighbourhoods, easy access to nature (Dundas Peak, the Credit River Valley), dining and entertainment options, and a strong sense of community. For those relocating, it's a welcoming region with strong healthcare infrastructure and outdoor recreation just minutes away.