Assistant Practice Manager

About the Role

This is your chance to make a real impact on a practice that genuinely prioritizes its people. As Assistant Practice Manager at Clinique Vétérinaire de la Gatineau, you'll work alongside the facility director and practice manager to keep operations running smoothly while ensuring every team member—and every client—receives exceptional care.

Your days will blend leadership with hands-on responsibility: managing scheduling that respects both the budget and your team's wellbeing, handling accounting and payables, overseeing inventory, and tracking performance against monthly KPIs. You'll coach team members, set clear expectations, and foster an environment where RVTs, veterinary assistants, and client care staff genuinely want to show up. You'll also coordinate locum scheduling to keep the practice staffed without burning anyone out.

What makes this role stand out? The practice is built on flexibility and balance. Whether you want full-time or part-time hours, they'll work with you to find what fits your life. The collaborative environment here means you're not managing in isolation—you're part of a supportive team that values communication and respect.

Key Responsibilities

• Manage the scheduling program to align with budget constraints while maintaining team wellbeing
• Approve payroll, vacation requests, and coordinate locum veterinarian scheduling
• Handle accounting, payables, and financial reporting
• Oversee inventory management and monitor monthly key performance indicators
• Coach and provide performance feedback to team members in a collaborative, respectful manner
• Ensure the practice meets standard operating procedures, hospital protocols, and regulatory requirements
• Build and maintain positive client relationships across the practice

Requirements

• Experience in practice management or veterinary administration
• Strong organizational and financial management skills
• Ability to lead and coach a diverse team
• Knowledge of veterinary practice operations and compliance standards

Benefits

• Competitive base salary: $55,000/year
• Comprehensive medical, dental, and life insurance
• Flexible scheduling (full-time or part-time options)
• Vacation and paid time off
• Access to VetCare's continuing education platform
• 24/7 Employee Assistance Program (mental health, relationship, financial, and nutritional support)
• Community-wide social platform and networking opportunities
• Recognition programs

About the Practice

Clinique Vétérinaire de la Gatineau, located in Chelsea, QC, is committed to the highest standards of patient care, blending medicine and surgery in a unique, collaborative environment. The team—experienced RVTs, veterinary assistants, and client care staff—values communication, respect, and clinical excellence alongside work-life balance.

The practice is part of VetCare, a proudly Canadian organization with roots in Vancouver that now supports practice teams across the country. VetCare brings mentorship, operations support, and recruitment expertise to member practices, creating a network that strengthens care outcomes while keeping the personal touch of local clinics intact.