Client Care Specialist

About the Role

You'll be the heart of the client experience at Vancouver Veterinary Hospital, greeting pet owners with warmth and genuine care as they arrive with their furry family members. This role combines front-desk hospitality with administrative expertise — you'll manage appointment bookings, screen incoming calls with a compassionate touch, and provide knowledgeable support to both current and prospective clients. Beyond client interactions, you'll handle the operational backbone: mail management, correspondence, report preparation, and ad-hoc administrative requests that keep the practice running smoothly.

Located on Kingsway in Vancouver, you'll work alongside experienced RVTs, veterinary assistants, and a collaborative team that genuinely champions work-life balance. The practice blends cutting-edge veterinary medicine with a gentle, loving approach — and that philosophy extends to how they treat their staff. Whether you're looking for full-time or part-time hours, Vancouver Veterinary Hospital is committed to finding a schedule that fits your life.

Vancouver offers everything: vibrant neighbourhoods, world-class dining, stunning parks and beaches just minutes away, outdoor recreation year-round, and a thriving cultural scene. Work in a practice that respects your time outside the clinic.