Practice Manager

About the Role

Wingrove Veterinary Services is seeking a confident, people-focused Practice Manager ready to make a meaningful impact. Known for exceptional patient care and advanced medicine and surgery, the practice is building on its compassionate foundation and looking for a leader who thrives in guiding teams through growth and change.

As Practice Manager, you'll be the driving force behind a vibrant veterinary team, creating a collaborative environment that fosters growth, engagement, and exceptional client experiences. Your day-to-day involves striving for operational excellence, managing team schedules, and supporting talent acquisition by sourcing locum DVMs and RVTs as needed. You'll provide onboarding and coaching to new team members, conduct annual reviews, and offer feedback and support to help your team grow. You'll also manage inventory, budgets, and all financial aspects of the practice, plus bring the practice to life on social media by celebrating the great work your team is doing.

This is a full-time role where you'll embody Wingrove's core values: Come Together as One, Always Focus on the Patient, Raise the Bar, and Engage with Empathy. If you're looking for a position where you can make a real impact and lead with passion and purpose, this is the opportunity for you.

Key Responsibilities

• Create and lead a collaborative team environment that prioritizes growth, engagement, and exceptional client experiences
• Use empathy and problem-solving to resolve issues swiftly and ensure smooth operations
• Manage team schedules and support talent acquisition efforts by sourcing locums and recruiting RVTs and veterinarians
• Provide onboarding, coaching, annual reviews, and ongoing feedback to team members
• Manage inventory, budgets, and all financial aspects of the practice
• Lead social media efforts to celebrate team achievements and practice initiatives
• Drive operational excellence and maintain accountability across all practice areas

Requirements

• Team Management/Supervisory Experience: 2–3 years minimum
• HR Management Experience: Essential for fostering a thriving, engaged team
• Financial/Budget Management Experience
• Strong Business Acumen: Think strategically and drive success
• Veterinary Industry Knowledge and/or Project Management Experience: Recommended
• Veterinary Software Systems Knowledge: An asset
• Communication Excellence: Clear, concise, and inspiring communication
• Change Management Experience: Guide teams through growth and transformation
• Feedback and Conflict Resolution Skills: Comfortable providing support and navigating challenges with professionalism
• Flexibility: Willingness to work varied hours to meet team needs
• Clinical Experience: A bonus that will set you apart

Benefits

• Competitive Base Salary: $60,000–$75,000 annually
• Medical & Dental Insurance
• Life Insurance
• Flexible Schedule: Full-time or part-time options available
• Vacation & Paid Time Off
• 24/7 Employee Assistance Program including mental health, relationship, financial, and nutritional support
• Community-wide social platform for connection and engagement
• Recognition programs
• Access to veterinary learning platform for professional development

About the Practice

Wingrove Veterinary Services is part of the VetCare Community, proudly Canadian with roots in Vancouver and practice teams across Canada. VetCare blends the personal touch of local clinics with the collective expertise of a veterinary community, offering mentorship, operations support, and recruitment efforts to keep care strong. Wingrove is known for its exceptional patient care, advanced medicine and surgery, and a compassionate foundation built on teamwork and clinical excellence.

Located in Guelph, Ontario, Wingrove offers a supportive, collaborative environment where experienced RVTs, veterinary assistants, and client care staff value communication, respect, and clinical excellence. The practice is committed to flexibility and work-life balance—understanding that great work happens when team members thrive outside the clinic too.